Federal Web Managers Council

Who We Are

The Federal Web Managers Council (Web Council) is an interagency group of senior federal government Web managers who collaborate to share common challenges, ideas, and best practices, and improve the online delivery of U.S. Government information and services. Membership is limited to Web and Digital Media Directors from federal Cabinet agencies, as well as designated Congressional support agencies and major independent and sub-agencies that deliver top citizen tasks.

Originally called the Web Content Management Working Group, the Web Council was established at the request of OMB by the Interagency Committee on Government Information (ICGI) in January 2004. The original mission was to recommend policies and guidelines for all federal public websites, to comply with Sections 207(f)(1) and (2) of the E-Government Act of 2002 and with other requirements. Our group issued its recommendations to the ICGI in June 2004. These recommendations and best practices became the foundation for this website.

Today, the Web Council has grown into a dynamic and influential community of practice, and guides the work of the larger U.S. government Web Content Managers Forum.


Our Goals

Our long-term goals are:

  • Help the public quickly and easily accomplish their most critical tasks online;
  • Coordinate and streamline delivery of digital content across government to reduce redundancy and manage IT resources more efficiently; and
  • Support and expand our dynamic community of government Web and Digital Media Professionals from across the country so they can share lessons learned and best practices.

To learn more about our work, read the documents and white papers published by the Council


How We're Organized

The Web Council is managed by two co-chairs, and is sponsored by GSA's Office of Citizen Services and Innovative Technologies, because of its role in managing USA.gov, the official portal for all federal, state, and local government information on the Web. Because our members are located in various offices across the country, we do most of our work "virtually" via conference calls and online collaboration.


Rachel Flagg
Customer Experience Lead, Center for Excellence in Digital Government
Office of Citizen Services and Innovative Technologies
U.S. General Services Administration

Mike Kruger
Director of Digital Strategy
Department of Commerce


Executive Sponsor

Sheila Campbell
Director, Center for Excellence in Digital Government
Office of Citizen Services and Innovative Technologies
U.S. General Services Administration


Council Members

See the full list of members of the Federal Web Managers Council.



How to Get Involved

Join the Web Content Managers Forum. Forum members are also encouraged to join one of our Communities of Practice, especially if you have expertise in a particular area to share with the community.


Content Lead: Rachel Flagg
Page Reviewed/Updated: November 21, 2013

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