Negotiated Terms of Service Agreements

How to Get Started

Before you decide to use a tool, seek the advice of your agency Terms of Service (TOS) Point of Contact (POC) to be sure your agency has already signed a federal-compatible TOS, that the product supports your broader agency mission and goals, and that the TOS is legally appropriate for use by your agency. See complete implementation guidance on the main Terms of Service page.


Here's the list of tools that have federal–compatible Terms of Service agreements. Keep in mind that even though a tool may be on the list, your agency may not have agreed to the TOS for that tool. The federal government doesn't endorse, sponsor or recommend the products or services on this site or consider them to be superior to any other products or services.

Name of Product Type of Tool Amended Terms of Service (TOS) Agreement
4Q Satisfaction measurement tool

4Q Survey TOS
(PDF, 328 KB, 5 pages, April 2011)


AddThis Bookmarking & sharing AddThis TOS
(PDF, 79.4 KB, 3 pages, July 2013)
Amazon App Store Mobile app store
(PDF, 760 KB, 6 pages, January 2014)
Bing Search Bing TOS
(PDF, 77.17 KB, 4 pages, January 2010)
Bitly Bookmark, organize & share  Bitly enterprise services agreement (fully executed)
(PDF, 2 MB, 7 pages, March 2013) 
BlackBerry App World Mobile app store

BlackBerry SDK License Agreement
(PDF, 84 KB, 12 pages, October 2010)

BlackBerry App World Vendor Agreement
(PDF, 70.80 KB, 17 pages, April 2010)

BlackBerry App World TOS
(PDF 263.47 KB, 4 pages, October 2010) Video sharing TOS
(PDF, 58.49 KB, 11 pages, May 2009) Government challenge platform TOS
(PDF, 341.95 KB, 5 pages, August 2010)
ChatWING   ChatWING online amended TOS
ClassMarker Online testing & training platform ClassMarker TOS
CoolIris Video & picture browsing CoolIris TOS
(PDF, 2.62 MB, 4 pages, July 2012)
CrowdHall Host online interactive town halls CrowdHall online amended TOS
Dialogue App Crowdsourcing & ideation Dialogue App TOS
(PDF, 159.91 KB, 3 pages, September 2010)
Dipity Multimedia timelines Dipity TOS
(PDF, 217.96 KB, 4 pages, July 2010)
Disqus Universal commenting & social discussion Disqus TOS
(PDF, 1.40 MB, 4 pages, July 2009)
Eventbrite Event Management Eventbrite TOS
Facebook Social networking Facebook TOS
(PDF, 106.42 KB, 3 pages, August 2010)
Flickr Photo sharing Flickr TOS
(PDF, 88.23 KB, 4 pages, July 2011)
Foursquare Location-based software Foursquare TOS
(PDF, 230.27 KB, 4 pages, February 2012)
GitHub Collaborative software development GitHub TOS
Google Analytics Website analytics tool Google Analytics TOS
(PDF, 636.99 KB, 4 pages, February 2010)
Google Blogger Blogging Google Blogger TOS
(PDF, 107.37 KB, 4 pages, April 2011)
Google Feedburner RSS feed Feedburner TOS
(PDF, 147.26 KB, 4 pages, July 2012)
Google Moderator Social commenting & discussion Google Moderator TOS
(PDF, 555.23 KB, 4 pages, February 2010)
Google+ Multilingual social network Google+ TOS
(PDF, 461 KB, 7 pages, January 2013)
Google Visualization Display of multimedia, data, maps Google Visualization TOS
(PDF, 18.02 KB, 4 pages, April 2012)
Google Webmaster Tools Analytics and search engine optimization Google Webmaster Tools TOS
(PDF, 1.36 MB, 3 pages, June 2012) 
GovLoop Knowledge network GovLoop TOS
Hackpad Wiki and real-time collaborative documents Hackpad TOS
HootSuite Social media dashboard HootSuite TOS
(PDF, 154.31 KB, 4 pages, August 2010)
Hulu Video streaming Hulu TOS
(PDF, 113.44 KB, 9 pages, May 2010)
IdeaScale Voting & feedback IdeaScale TOS
Instagram Photo & video sharing service Instagram TOS
IntenseDebate Social commenting IntenseDebate TOS
(PDF, 3.26 MB, 4 pages, July 2012)
LinkedIn Professional networking LinkedIn TOS
(PDF, 180.85 KB, 4 pages, October 2009)
MapBox Maps MapBox TOS
(PDF, 63 KB, 3 pages, August 2012)
Measured Voice Social media productivity tool Measured Voice TOS
MeetUp Everywhere Social networking platform MeetUp Everywhere TOS
(PDF, 324.37 KB, 5 pages, April 2011)
Mendeley Social networking platform Mendeley TOS
MixedInk Collaborative writing MixedInk TOS
(PDF, 2.96 MB, 4 pages, July 2012)
My.ComMetrics Tracking & benchmarking of blogs My.ComMetrics TOS
MySpace Social networking MySpace TOS
(PDF, 195.70 KB, 5 pages, September 2009)
OpenCalais Automated metadata OpenCalais TOS
(PDF, 2.25 MB, 3 pages, July 2012)
Pinterest Online pinboard Pinterest TOS
Quora Question and answer community website Quora TOS
Scribd Social publishing Scribd TOS
(PDF, 2.15 MB, 3 pages, July 2012)
Slideshare Presentation sharing Slideshare TOS
(PDF, 62.70 KB, 3 pages, August 2009)
Socialtext Internal social networking Socialtext TOS
SocialOomph Social media productivity tool SocialOomph TOS
SocialTwist/TAF4Free Bookmarking & sharing tool

(PDF, 374.30 KB, 5 pages, January 2010)


Socrata Data hosting Socrata TOS
(PDF, 5.60 MB, 5 pages, July 2012)
SourceForge Open source software development & sharing SourceForge TOS
(PDF, 154.39 KB, 4 pages, July 2012)
STCI/VenCorps Challenges, contests & prizes tool STCI/VenCorps TOS
(PDF, 159.20 KB, 22 pages, March 2010)
Storify Social media curation & publishing platform Storify TOS
StumbleUpon Content discovery StumbleUpon TOS
(PDF, 674.96 KB, 6 pages, November 2011)
Survey Analytics Survey software Survey Analytics TOS
(PDF, 23.05 KB, 4 pages, June 2010)
SurveyMonkey Survey software SurveyMonkey TOS
Thunderclap Crowdspeaking Platform Thunderclap TOS
Tint Connect and display social media feeds Tint online amended TOS January 2014
TubeMogul Video analytics & distribution TubeMogul TOS
(PDF, 215.48 KB, 3 pages, August 2010)
Tumblr Blogging Tumblr online TOS January 2014
Twitter Social networking service Twitter's standard Terms of Service are acceptable
UserVoice Voting, customer & constituent feedback UserVoice TOS Video broadcasting platform TOS
(PDF, 20.13 KB, 4 pages, January 2010)
Vine Video sharing service

Vine TOS

Wikispaces Collaboration Wikispaces TOS
(PDF, 1.98 MB, 4 pages, July 2009)
WordPress Blogging WordPress TOS
(PDF, 142.05 KB, 4 pages, January 2011)
Yammer Inc. Microblogging Yammer Inc. TOS
(MS Word, 40 KB, 4 pages, July 2012)
YouTube Video sharing YouTube TOS
(PDF, 396.93 KB, 1 page, September 2009)
ZeeMaps Map ZeeMaps TOS
(PDF, 579.17 KB, 4 pages, September 2010)

Content Lead: Betsy Steele
Page Reviewed/Updated: March 25, 2014

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