Forum Call: Meaningful Metrics—From Gathering to Analyzing Digital Metrics


Date: Thursday, October 18, 2012
Presenters: Sarah Kaczmarek, GAO

On-Demand Webinar 

NOTE: Large files will take more time to download.


October’s forum call featured GAO's Sarah Kaczmarek who showed us how she takes Web and social media performance metrics and creates interesting and meaningful reports for all levels of staff.

You'll see how she analyzes the data and makes suggestions to reflect the voice of the customer and get constituents what they need.

About the Presenter

Sarah Kaczmarek is an analyst in the Office of Public Affairs at the Government Accountability Office (GAO).  She recently completed the two year professional development program, working on evaluations of various federal government programs.  Sarah has maintained multiple internal websites for her agency and this is her first experience helping to improve the usability of the GAO’s public website. 


Content Lead: DigitalGov University Team
Page Reviewed/Updated: January 8, 2013

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