Usability Testing and Debriefing Best Practices

Date: Tuesday, March 20, 2012
Presenter: Joanne McGovern, GSA

On–Demand Webinar

NOTE: Large files will take more time to download


Are you interested in usability testing, but aren’t sure what to do with the results you’ll receive? Debriefing sessions can help site owners sift through feedback and identify fixes.  

Join us for our second, in a three-part series, First Fridays webinar, to learn how you can conduct your own efficient and effective debriefing session. You’ll see examples of the most serious usability problems participants encounter and learn how to create a list of quick fixes.

What You'll Learn

This webinar will teach you:

  • How to conduct a simple usability test and debriefing session
  • How to identify the most serious usability problems participants encountered
  • How to create a list of solutions that can be implemented in 30 days
  • Tips for debriefing session success

About the Presenter

Joanne McGovern is the Web Content Team Leader for the U.S. government’s web portal,, with strengths in information architecture and usability.  She’s a Certified Usability Analyst and the Co-Chair of the Federal Web Managers Usability Sub-Council, and Co-Captain of GSA’s First Fridays Usability Testing Team. 

Content Lead: DigitalGov University Team
Page Reviewed/Updated: March 29, 2012

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