The Research Behind the Redesign

Date: Wednesday, August 14, 2013
Presenter: Katie Messner, HHS

On-Demand Webinar

NOTE: Large files will take more time to download. 


Katie Messner from HHS will give us a tour of the newly-redesigned, review new features, and discuss the research that went into the redesign. Katie’s office at HHS maintains the federal "Research-Based Web Design & Usability Guidelines," and they are recognized experts in this field. Katie will share the reasoning and research behind their site redesign. Her valuable insights can help your agency improve the user experience as you redesign and update your website.

What We'll Discuss

  • Redesign goals
  • How we made the business case and got buy-in
  • Resources needed for the redesign
  • Challenges we encountered
  • How we measure the success of the redesign
  • Next steps for
  • Updating the federal "Research-Based Web Design & Usability Guidelines"
  • How you can stay up-to-date with the latest usability research and best practices

Who Should Attend

Web Managers, user experience professionals, and anyone interested in learning more about the recent redesign.

About the Presenter

Katie Messner is a Public Affairs Specialist at the Office of the Secretary for the U.S. Department of Health and Human Services where she is Web Manager of the Program and advises on user experience best practices and improvements.  She has managed several Secretarial and White House priority website improvement projects and launches and is co-founder of the Site Improvement Team.

Content Lead: DigitalGov University
Page Reviewed/Updated: August 14, 2013

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